Shipping and Recieving

Articles

Do you offer expedited shipping?

Foundry Siding, the manufacturer we get the siding from does not offer any expedited shipping. You cannot buy your way a better place in line unfortunately. On the flip side, everything is first come, first serve. This will help more customers in

What do I do if I receive the wrong item in my order?

This does not happen often, but it does happen from time to time. Please notify us as soon as possible so we can get the problem corrected. Email is [email protected] or call 256-386-7587 just as soon as possible. Thank you.

What is your shipping policy?

We only ship to the 48 continguous states. Most all products ship free with the exceptions of special circumstances. Typical "in house" time is about 5 - 10 business days. That is one to two weeks before your order actually ships. It could be soo

Do you ship worldwide?

At this time we only ship to the United States, excluding AK and HI.

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage! This can sometimes happen during transportation. Keep in mind these boxes weigh in excess of 50 lbs a piece. When being transferred, it is not uncommon for the boxes to become tattered, ripped, quite frankly lo

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at [email protected] or call 256-386-7587. Please include your order number and the reason for cancellation in y

Do you offer free shipping?

Yes. At this time, anything that ships directly from the manufacturer, which is all Foundry Products, have free shipping.

What if my package gets lost or arrives damaged?

At VinylShake.com, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] or call 256-386-7587 with your o